Returns and Refunds Policy

Thank you for shopping and/or purchasing services at Runners Across Jordan Ltd.

Please read this policy carefully. This is the Return and Refund Policy of Runners Across Jordan Ltd.


Terms

Client: any person, individual, or business that uses and/or purchases products and/or services from Runners Across Jordan Ltd.

Original purchase: is the date the product and/or service has been handed over to the client.


Last Updated: October 24, 2018

Software and Hardware products

We issue refunds for software or hardware products related to our Technology products or services that face technical problems and/or when the client is unsatisfied with the product and/or service within 7 days of the original purchase of the product and/or service with up to 50% of the total price of the product which is the base cost for creating the product and/or service after 100% of the price of the product and/or service is paid in full. Clients should destroy all traces of the product and/or service in case it is software and must return all the hardware products for inspection purposes once refund has been issued and has no right to use the product and/or service once refund has been made.

Refunds and returns will be denied for reasons not described in this policy and/or exceeding the “7 days” policy upon receiving of the product and/or service.

We recommend contacting us for assistance if you experience any issues receiving, using or downloading our products and/or services.

Tickets

Tickets are not refundable once the purchase has been made.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

     

  • By email: [email protected]
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  • By visiting this page on our website: https://runnersacrossjordan.com/#contact